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SYSTEMS MANAGER

Job ID: Systems Manager
Managed Services Division
Position Type: Full Time Employee
Location: New York City, NY
Salary: Unspecified
Experience: Minimum 5 years IT experience
Reports to: Division CTO
Direct reports: 2
Classification: Exempt

Overview
The Managed Services Division is currently seeking an experienced Systems Manager to maintain and support a global environment. We are seeking a candidate that wishes to grow with the company, who is able to adapt to multiple roles and requires little immediate supervision, but can work as part of a team.

Key Responsibilities

  • The System Manager will be in charge of the Systems Engineering department and report to the CTO.
  • Manager is required to perform technical hands-on tasks, daily.
  • Will be responsible for implementations, Level 2/3 Desktop/Server support, configuration management, monitoring, patch management, documentation and troubleshooting of multiple clients in a high-pressure environment.

Skills/ Qualifications

Bachelors Degree, Computer Science or IT preferred.
Minimum 5 years IT experience.

Technical Experience Requirements & Abilities:

  • Previous IT experience (helpdesk/server engineering) mandatory
  • Previous experience with troubleshooting via phone/email mandatory
  • Previous Level 2/Level 3 Support with Windows Desktop (2000/XP) in corporate environment mandatory
  • Previous Level 2/Level 3 experience with Windows 2000/2003 Server in corporate environment mandatory (System Installation & Administration)
  • Previous experience with Active Directory and Exchange 2000/2003 in corporate environment mandatory (Installation & Administration)
  • Strong Experience with Microsoft Office mandatory
  • Strong Experience with TCP/IP & DNS mandatory
  • Mandatory Experience with Citrix
  • Experience with MS SQL Administration (DBA)
  • Experience with VMWare
  • Experience with Doubletake/Replication
  • Experience with Goodlink
  • Experience with SAN environments and Tape Libraries
  • Experience with backup products (Backup Exec/Arcserve)
  • Experience with Antivirus/Anti-Spyware products
  • Experience with Unix/Linux is a plus
  • Familiarity with networks (Switch, routers, firewalls) is a plus
  • Familiarity working in Data Center environments a plus
  • Familiarity with NMS products (Openview, Ciscoworks, TACACS) is a plus
  • Ability to work independently and attention to detail
  • Ability to document and work in an organized manner
  • Ability to manage several client projects simultaneously
  • Self-motivated & punctual with a proactive, resourceful approach to problem solving
  • Ability to work non-standard hours (including weekends and some holidays) mandatory