Professional Services Solutions

Extracting business value from IP assets often requires sharing data between IP-focused software from AccessIT and other corporate applications. As a full-service enterprise software provider, the Professional Services team from AccessIT works with your staff to extend the value of the software within your company.

These services include software integration – for example the bidirectional sharing of data between RTS (Royalty Transaction Solution) and a General Ledger system - and customized reporting. Since AccessIT software is based on the Microsoft .NET open development environment, customization can be more quickly accomplished than with older, less open systems.

The Professional Services staff of AccessIT has over 30 years’ collective experience in Microsoft-based development environments and databases, and an equal number of years in the intellectual property software market. Our clients have told us that our willingness to work with our clients to optimize the value of the IP software has been a key differentiator in the financial benefits they have received from AccessIT software.

• Professional Services projects include:
• Data modification and upload to our proprietary software tables
• Database table development using Microsoft SQL 2000
• Report customization using the integrated Crystal Reports development environment
• General Ledger integration with the transaction processing of AccessIT applications
• Custom interface development
• Workflow definition, design, and implementation
• User training customized to your interface and your administrator’s needs
• User documentation for both end-users and administrators

The process starts with the AccessIT team analyzing your implementation needs and post-production processing goals. From this analysis, a project consultant with experience closely related to your business environment is assigned, and is your single point of contact in addressing all AccessIT-based implementation issues.

A typical six-phase approach for a Professional Services engagement is:

• Implementation Preparation: Joint Project Team formation. Installation assessment. Virtual demonstration.
• Specifications Development: Definition and documentation of technical requirements and interfaces.
• Development: Data clean up. Uploads defined and changes to old data specified. Any database modifications tested and all customizations integrated and tested.
• Installation of Standard and Customized Code: Test environment created at customer site with all standard and customized code fully operational using sample upload data.
• User Training and Testing: Training of the user acceptance team completed and system documentation provided. User testing starts and results leading to required changes prioritized and either completed or scheduled for completion.
• Deployment: Production installation completed. User training completed. System goes live. Project review meeting held to review results and track any follow-on items.